Plain answers to the questions people ask about IPTV: how it works, what the law says, which login to use and what to do when the picture freezes.
We answer these questions every day in our support chat, so we wrote the answers down. Every article starts with the short answer and is reviewed when something changes.
How television over the internet works, what you need for it and how it compares with cable and satellite.
What is clear, what is a gray area, how it looks per country and what a fair service looks like for the customer.
What the two login methods are, which one each of 23 apps uses and how to turn one into the other.
Where the guide data comes from, why it sometimes stays empty and how to fix wrong times.
The speed you need, the usual causes in order, and a checklist from the quickest fix to the slowest.
When a VPN helps, when it slows you down and what to look for if you want one.
Step-by-step guides with screenshots, from the first screen of the app to your first channel.
What the paid player apps cost after their trial and how activation works.
Which kind of device suits which household, and what to check before you buy.
Ask us on WhatsApp or Telegram. If the question comes up often, we add it here.