Dear Valued SmooTV Customers,
We hope this message finds you well. We are writing to provide you with an update on the recent server restoration and the status of our Video-On-Demand (VOD) content. We apologize for any inconvenience caused by the server downtime and appreciate your patience and understanding throughout this process.
We are pleased to inform you that our server is now fully restored and operational. Our dedicated team has been working tirelessly to resolve the issues, and we are excited to have our services back online. You can now enjoy uninterrupted access to your favorite channels and programs.
However, we would like to clarify that the re-upload process for our VOD content is still in progress. We are diligently working to bring back the complete VOD library, ensuring that you have access to a wide range of movies, TV shows, and other on-demand content. We apologize for any confusion caused by our previous communication and appreciate your understanding as we continue the re-upload process.
Please note that during this ongoing process, the VOD content may not be fully available or may experience intermittent availability. We assure you that our team is actively working to complete the re-upload as quickly as possible, and we will notify you as soon as the entire VOD library is restored.
At SmooTV, we are committed to providing you with the best IPTV experience possible. We understand the importance of a diverse and up-to-date content library, and we are dedicated to ensuring that you have access to a high-quality selection of VOD content. We appreciate your patience and support during this time.
If you have any questions, concerns, or need assistance, our customer support team is available to help you. Please feel free to reach out to us, and we will be more than happy to assist you.
Once again, we apologize for any inconvenience caused by the server downtime and the ongoing VOD re-upload process. We value your trust and loyalty as a SmooTV customer, and we remain committed to delivering an exceptional streaming experience.
Thank you for your understanding and continued support.
Warm regards,
SmooTV Team